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Failed Payment Notice Letter

As part of an omnichannel collections strategy, send customers a timely letter to inform them of a failed recurring payment and encourage them to update their payment information on file to avoid a service disruption.

Mail Type


Use Case

Billing & Payments

Additional Details

Customize the letter template with your personalized logo, messaging, and signature.

Suggested merge variables include:

  • letter creation date
  • recipient first name
  • subscription product name
  • payment amount due
  • payment due date

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