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Payment Collections with Late Fee Letter

As part of an omnichannel payment collections strategy, inform customers of a late fee that has been assessed to their account due to an overdue payment and encourage prompt repayment.

Mail Type


Use Case

Billing & Payments

Additional Details

Customize the letter template with your personalized artwork, messaging, signature, and contact information.

Suggested merge variables include:

  • letter creation date
  • recipient first name
  • late fee amount
  • outstanding balance amount
  • outstanding balance due date

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